Stadthotel Goldenes Schiff | Bad Ischl

We spent a great holiday at Stadthotel Goldenes Schiff and can really recommend it. All in all just TOP!!! 🥰 The room was clean and tidy with a spectacular river view from the huge window. The interior is modern, there is also available a tablet in the room that can help you to find any information that you need during your stay in this beautiful hotel. The foods were 5 stars; a rich breakfast buffet and delicious modern menus in the evening. The staff were all very friendly, helpful, and accommodating. Their English is perfect. The Wellness area is a dream. Have some choices of sauna, fitness/gym area, also a great chilling area with a wonderful view of Traun. Last but not least, the location is TOP! In the center of Bad Ischl, which makes you easy to go anywhere, or get anything you want. As for me who likes running, I enjoyed my running time around the hotel and the river, the view is so spectacular. Keep it up!! Hope someday we can come back to this hotel again. 😊

Saying at the hotel for a night. Went to have a meal at the restaurant. The waiter suggested a glass of wine. When I asked about the price, he said it was 17 euro. I was surprised about the price so I asked if they have any other wine because that is definitely a bit steep. He then recommended a glass for 11 euro which I went ahead and ordered. I got a steak and then another glass of wine (a cheaper that I found on their menu lol). Then I asked for a dessert menu which I never got so about 20 minutes later I caught him passing by and simply asked for a vanilla ice cream, which I got. Then I asked for another glass of wine which he acknowledged but I was sitting waiting for it for 30 minutes but it never came so I walked to the bar and paid the bill. The bill came to 70 something euro and the same waiter asked me if I wanted to add a tip. I said to him that I've been waiting for a glass of wine for over 30 minutes. He apologised about it and gave me a complimentary glass of wine. If i had not gotten an apology I would have left 1 star for service, but as it stands, I'm leaving 4. To be fair they were seriously run off their feet during the entire evening. The place needs more staff.

I will start with the clear advantages: Breakfast was great, really tasty, and a lot of choices. The river view from our balcony was amazing, and the location of the hotel itself is good, right in the city center and around 6 min walk from the train station. Now cons: We booked a family room but were contacted by the hotel with an offer to change to the superior double room at the same rate. We asked them to provide us with pictures of the room which they did not send to us but assured us that they look exactly the same as on the booking.com page. So we agreed as the room looked really nice. Upon arrival, we realised that this is not the room we were offered (completely different, quite old design). We explained the situation to the receptionist but no action was taken. We thought that they might at least delete coffee from our check out bill as an apology - but no. The guy at the reception was generally not friendly, no smile, nothing. In addition, a barman was quite rude to us on New Years Eve as well. All in all, the hotel's staff attitude (not all of them, some of the people were nice) made us feel unwelcome.

We spent a great holiday at Stadthotel Goldenes Schiff and can really recommend it. All in all just TOP!!! 🥰 The room was clean and tidy with a spectacular river view from the huge window. The interior is modern, there is also available a tablet in the room that can help you to find any information that you need during your stay in this beautiful hotel. The foods were 5 stars; a rich breakfast buffet and delicious modern menus in the evening. The staff were all very friendly, helpful, and accommodating. Their English is perfect. The Wellness area is a dream. Have some choices of sauna, fitness/gym area, also a great chilling area with a wonderful view of Traun. Last but not least, the location is TOP! In the center of Bad Ischl, which makes you easy to go anywhere, or get anything you want. As for me who likes running, I enjoyed my running time around the hotel and the river, the view is so spectacular. Keep it up!! Hope someday we can come back to this hotel again. 😊